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Description
Description
Shipping Information
Shipping Information
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3-7 business days for processing and production before your order ships out.
HOW LONG IS THE SHIPPING TIME?
- Average time: 2-14 business days
- Shipping delays may occur due to external factors such as weather, natural disasters, or holidays. While most packages arrive on time, we cannot guarantee exact delivery times, as these are controlled by our shipping partners.
CAN I CANCEL MY ORDER?
Yes! You can cancel your order within 24 hours of placing it with no penalty. If your order has already been shipped, please email us with the subject line "CANCEL", and we will assist you.
I ENTERED THE WRONG ADDRESS!
Oops! If you've misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email with the correct details. Please notify us within 24 hours to ensure we can make the changes.
MY ITEM ARRIVED DAMAGED. WHAT NOW?
While we take extra care to pad each item securely, around 1 in 1000 products may be damaged due to mail service mishandling. If this happens, contact us with:
- Your order number
- A picture of the damaged item
We'll be happy to send you a replacement free of charge.
I HAVE A QUESTION THAT WASN’T ANSWERED, CAN YOU PLEASE HELP?
If your question is still unanswered, don’t hesitate to contact us, and we will do our best to respond within 24 hours.